Shipping & Delivery Policy

Delivery is free on orders of ₹999 and above. For orders below ₹999, a flat shipping fee of ₹59 is added at checkout. Any applicable charge is always shown before you pay.

In-stock orders are packed and handed to the courier within 24–48 working hours of confirmation. Orders placed on a Sunday or public holiday are processed on the next working day.

• Metro cities: 2–4 working days
• Other cities and towns: 4–7 working days
• Remote and hilly locations: up to 10 working days

A tracking link is sent by email and SMS once your parcel is dispatched. If tracking has not updated for more than 72 hours, contact us and we will escalate it with the courier.

Couriers attempt delivery up to three times. If delivery fails because the address is incorrect, the recipient is unavailable, or a cash-on-delivery parcel is refused, the parcel returns to us. Prepaid orders are refunded after deducting actual to-and-fro shipping costs.

Please do not accept a visibly damaged or tampered parcel. If you notice damage after opening, report it within 48 hours of delivery with photographs of the product and packaging so we can arrange a replacement or refund.

Some PIN codes are not serviceable by our courier partners, and certain products (including perishable food items) may have restricted delivery areas. Serviceability is confirmed at checkout.